MLS # MLS NAME
One Place Product Documentation

Stage 1:  Setup New Client Machine

Hardware Specifications
Hardware Setup Procedures
System Software Setup Procedures
  • Be sure Dell OEM diagnostic and configuration software is installed in its own partition.
  • Server Resource Configuration (IRQ's and base memory for Dialogic cards, create custom .cfg file.)
    • 8 port system with (2)D41H in Poweredge 2300: Board 1 (ISA5, DE000h, 8K IRQ11) Board 2 (ISA6, DC000h, 8K, IRQ11)
    • 16 port system with (1)24-port board in Poweredge 2300: Board 1 (ISA6, xxxxxx, xxxxxx)
  • Operating System - NT SBS 4.0a Setup
    • Administrator account:  administrator
    • Password: current production password (see Scott or Matt if you're unsure)
    • Computer name:  clientcode (obtain from
      \\pokemon\private\TechServices\OnePlace Project Tracking.xls)
    • Domain name:  clientcode1
    • Do not install if possible:  Exchange services, Fax Services, Modem sharing.
    • Install Windows NT 4.0 Option Pack
      • Install FrontPage 98 Extensions
      • Install IIS and the following components:
        • FTP
        • Internet Service Manager
        • Internet Service Manager (HTML)
        • SMTP Service
        • WWW Server
      • Select Script Debugger
      • Unselect Site Server
      • Select Windows Scripting Host
    • Install Internet Explorer 4.01 SP1 upgrade - See Matt or Scott for CD.
    • Install MDAC 2.0 SP2 (this install is separate from SBS) from "custom CD".
    • Install AUTOLOG.EXE (see Scott or Matt the first time).
    • Rename the "My Computer" icon on the desktop to match the Computer Name.
    • Video resolution: (this should be the default) 800 x 600, 65536 colors, 60 hz refresh.
  • Partition drives Using NT Disk Administrator:
    • For (3) 4G SCSI non-RAID systems
      • Physical Drive 0:  Use partition magic boot floppy to expand C partition to fill first physical drive (about 4 G) - keep drive letter C.  Set Volume Label = "System".  This process takes up to an hour.
      • Physical Drive 1:  Single partition, format NTFS - set to drive letter D, set volume ="Content".
      • Physical Drive 2:  Single partition, format NTFS - set to drive letter E
      • CD-Rom - set to drive letter F. Set volume label = "Backup"
  • Establish the OnePlaceIVR folder on drive D.
    • Create folder d:\OnePlaceIVR
    • Create a share (right click the folder just created, select sharing).   Name the share the same as the folder name.  Select permissions, remove "Everyone", add "Administrators", Full Control.
  • Remote Access - install Carbon Copy 32 Host Only, package license/disks/CD with OEM PC software box.
  • Dialogic drivers
    • Install
    • Run diagnostics to validate hardware settings.
    • Use Dialogic Configuration Manager to setup service to autostart on boot.
  • Adjust Windows NT Services
    • Use Control Panel/Services to adjust the following services to "Manual" startup mode:
      • Microsoft Winsock Proxy Service
      • Microsoft Proxy Server Administration
      • Windows Internet Name Service
      • Modem Sharing Service
    • Use Control Panel/Services to adjust the following services to "Automatic" startup mode:
      • MSSQLServer
      • SQLExecutive
      • Carbon Copy 32
    • Use Control Panel/WSP Client to disable the Winsock Proxy client.
  • Enable Password Protected Screen Saver (New 10/15/99)
    • Enable the Blank screen saver to run in Password Protected mode after 10 minutes of inactivity.
  • Adjust Event Log Rollover (New 10/15/99)
  • Setup network connectivity
    • Assign TCP/IP address from next available in test pool range:
      207.250.46.30 to 207.250.46.40
      (It is recommended to make a note on paper of which ones are in use.)
    • New 6/3/99 Email the DNS administrator [email protected] of the Machine Name and IP address for entry into the DNS.
    • Assign TCP/IP gateway to 207.250.46.100
    • Assign DNS Address to found.e-net.com
    • Remove WINS address
    • In Internet Explorer, go to Internet Options, Connection Tab, and disable "Access the Internet using a Proxy Server".
  • Setup Carbon Copy Host
    • Run Carbon Copy
    • Disable "Allow connections" for default user.
    • Create new Carbon copy user, name="ccUser", password="marty".
    • Enable "Allow connections" for ccUser.
    • Enable ALL User Profile items for ccUser.
    • Options/Security/Global Tab: Enable "Load Carbon Copy before the Windows Login Prompt".
    • Options/Security/Logins Tab: Enable "Require Logins"
    • Options/Security/Encryption Tab: Enable "Require Data Encryption"
    • Click "Wait for call", select the Ethernet driver, enable "Wait for call on startup"
    • Options/Communications/Wait For Call Tab: Enable "Use The Internet", remove all entries from "Internet Locator Servers"
  • System Backup
    • Install 'AT' backup schedule and obtain and label 4 DDS-3 tapes.   Package tapes with OEM PC software box.
Packaging/Identification setup
  • Label all boxes with client name
  • Print and attach "client welcome to One Place form", which is to be determined.
Shipping Server to Client
  • Poweredge 2300 Server Weight 75 lbs.
  • 15" Monitor Weight 35 lbs.
  • Backups 700 Weight 40 lbs.
  • Remember to insure for full value
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