IVR System Feature Specification: Billboard Advertisements

IVR System Feature Specification: Billboard Advertisements

8/16/99

By Matt Thomas

Consumer Interface Changes

During the prompt that says, "Enter your 5 digit Property Code", the consumer can enter a number that they have seen on an advertisement, which does not represent a property, but rather, simply plays a client-voiced billboard advertisement.

Client Interface Changes

To record billboard advertisements, the client chooses a hidden item from a menu (client chooses which menu prior to system configuration), enters their client password followed by the pound sign, then hears the following prompt:

"Enter the 4-digit number of the billboard you wish to access, followed by the pound sign."

- Client enters a billboard number. If the number is outside of the configured billboard number range, then the client hears "1234 is not a valid billboard number. Please try again." Otherwise, the client hears the following prompt:

"You are accessing billboard number 1234."

"To listen to the current recording for this billboard, press 1.

To make a new recording for this billboard, press 2.

To remove the current recording for this billboard, press 3.

To enter a different billboard number, press 4.

To repeat your options, press the star key.

Or, to return to the main menu, press the pound key."

If client presses 1, they will hear the billboard recording, or "There is currently no recording for billboard number 1234".

If client presses 2, they will hear the standard recording menu, allowing them to record, listen to, and save their recording.

If client presses 3, they will hear "To permanently delete the recording for Billboard number 1234, press 1. Otherwise, press 2. If client presses 1, the recording is deleted, and they hear "Billboard number 1234 has been deleted." If client presses 2, they are returned to the billboard menu.

If client presses 4, they are returned to enter a billboard number.
Configuration Changes

Two new optional items can be specified in the [PropertyCode] section of the INI file:

LowestBillboardPropertyCode=xxxx
HighestBillboardPropertyCode=yyyy

These two items define a range of codes that are reserved for Billboard Ads.

If a consumer enters a code within this range, then the corresponding Billboard Ad is played (if available.)

If a consumer enters a code outside of this range, then the corresponding property is located and played (if available.)

Programming Changes

To allow the recording and deleting of billboard voice files, a new function is available in the MenuSystem object provided by IVRchannel. This function is named "Record_Billboards", and takes no parameters.

The suggested method of calling this function is from a "hidden" menu item somewhere in the system�s menu structure. When this function is called, there is no immediate voice prompt played, but the system will wait for the caller to enter the 4-digit client password followed by the pound sign.

Required Prompts

The following prompts must be voiced into the /prompt folder.

BILLENTR.VOX	Enter the 4-digit number of the billboard you wish to access, followed by the pound sign.
BILLMENU.VOX	To listen to the current recording for this billboard, press 1. To make a new recording for this billboard, press 2. To remove the current recording for this billboard, press 3. To enter a different billboard number, press 4. To repeat your options, press the star key. Or, to return to the main menu, press the pound key.
BILLACC.VOX	You are accessing billboard number...
BILLNORC.VOX	There is currently no recording for billboard number...
BILLDEL.VOX	To permanently delete the recording for billboard number...
BILLOTH.VOX	...press 1, Otherwise, press 2.
BILLNUM.VOX	Billboard number...
BILLISDL.VOX	...has been deleted.
BILLINVL.VOX	...is not a valid billboard number. Please try again.
BILLREC.VOX	To listen to your recording, press 1. To save your recording, press 2. To record again, press 3. To return to the billboard menu without saving your recording, press 4. To repeat your options, press the star key Or, to return to the main menu, press the pound key.
BILLSAVE.VOX	...has been saved.